TERMS OF USE

AGREEMENT TO OUR LEGAL TERMS

We are Galaxy Home Health LLC (“Company,” “we,” “us,” or “our”).

We operate the website https://galaxyhhco.com/ (the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

You can contact us by phone at 720-484-5706, email at info@galaxyhhco.com, or by mail at:

Galaxy Home Health LLC
25567 E 4th Ave
Aurora, CO 80018
United States

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Galaxy Home Health LLC, concerning your access to and use of the Services.

You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms.

IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference.

We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason.

We will alert you about any changes by updating the “Last Updated” date of these Legal Terms. You waive any right to receive specific notice of each such change.

It is your responsibility to periodically review these Legal Terms to stay informed of updates.

You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

We recommend that you print a copy of these Legal Terms for your records.

OUR SERVICES
INTELLECTUAL PROPERTY RIGHTS
USER REPRESENTATIONS
PROHIBITED ACTIVITIES
USER GENERATED CONTRIBUTIONS
CONTRIBUTION LICENSE
SERVICES MANAGEMENT
TERM AND TERMINATION
MODIFICATIONS AND INTERRUPTIONS
GOVERNING LAW
DISPUTE RESOLUTION
CORRECTIONS
DISCLAIMER
LIMITATIONS OF LIABILITY
INDEMNIFICATION
USER DATA
ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
CALIFORNIA USERS AND RESIDENTS
MISCELLANEOUS
SMS TERMS AND CONDITIONS
CONTACT US

1. OUR SERVICES

The information provided through the Services is intended for general informational and communication purposes and is not intended to replace professional medical advice, diagnosis, or treatment.

Galaxy Home Health LLC provides home health care and related services, which may include skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work, home health aide services, and other services as determined appropriate and permitted by applicable law.

Information available through the Site may describe our Services, areas of service, contact information, general educational information, and other information about Galaxy Home Health LLC.

Nothing on the Site should be interpreted as a guarantee that any particular service is available to every individual. Eligibility for home health services may depend on medical needs, physician orders, insurance requirements, applicable laws, regulations, and other factors.

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Site is not intended to provide emergency medical services. If you are experiencing a medical emergency, call 911 or seek immediate emergency medical assistance.

2. INTELLECTUAL PROPERTY RIGHTS

Our Intellectual Property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics, logos, and other materials in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”).

Our Content and Marks are protected by copyright, trademark, and other intellectual property laws and unfair competition laws and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use or internal business purpose only.

Your Use of Our Services

Subject to your compliance with these Legal Terms, including the “Prohibited Activities” section below, we grant you a non-exclusive, non-transferable, revocable license to:

Access the Services; and
Download or print a copy of any portion of the Content to which you have properly gained access.

Such access is solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in these Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in these Legal Terms, please contact us at:

info@galaxyhhco.com

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of these Legal Terms and your right to use the Services may terminate immediately.

Your Submissions

Please review this section and the “Prohibited Activities” section carefully before using our Services to understand the rights you give us and the obligations you have when you submit information through the Services.

Submissions

By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree that we may use such Submissions for legitimate business purposes, including improving our Services, responding to inquiries, and communicating with you.

To the extent permitted by applicable law, you grant us a non-exclusive right to use feedback or suggestions you provide without compensation to you.

You Are Responsible for What You Submit

By sending Submissions through any part of the Services, you:

Confirm that you have read and agree to the “Prohibited Activities” section.
Will not submit any content that is illegal, harassing, hateful, harmful, defamatory, obscene, abusive, discriminatory, threatening, sexually explicit, false, inaccurate, deceitful, or misleading.
Confirm that your Submissions do not knowingly violate the intellectual property rights or privacy rights of another person.
Confirm that you have the necessary rights and authority to submit the information.
Understand that you should not submit confidential or highly sensitive health information through a public website form unless the form is specifically intended for secure health information transmission.

You are solely responsible for your Submissions.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that:

You have the legal capacity to agree to these Legal Terms.
You agree to comply with these Legal Terms.
You are not a minor in the jurisdiction in which you reside, or you are using the Services with appropriate parental or guardian involvement where permitted.
You will not access the Services through automated or non-human means, whether through a bot, script, or otherwise, except as permitted by us or applicable law.
You will not use the Services for any illegal or unauthorized purpose.
Your use of the Services will not violate any applicable law or regulation.
Any information you provide to us is accurate and complete to the best of your knowledge.
You will not knowingly provide false or misleading information.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your access to the Services and refuse any current or future use of the Services or any portion thereof.

4. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available.

The Services may not be used in connection with commercial endeavors except those specifically endorsed or approved by us.

As a user of the Services, you agree not to:

Systematically retrieve data or other content from the Services to create or compile a collection, compilation, database, or directory without our written permission.
Trick, defraud, or mislead us or other users.
Attempt to obtain sensitive account information, passwords, or other credentials.
Circumvent, disable, or interfere with security-related features of the Services.
Disparage, tarnish, or otherwise harm Galaxy Home Health LLC or the Services.
Use information obtained from the Services to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with applicable laws or regulations.
Engage in unauthorized framing of or linking to the Services.
Upload or transmit viruses, Trojan horses, malware, or other harmful material.
Engage in spamming or excessive repetitive posting.
Engage in automated use of the system, including unauthorized scripts, bots, data mining, robots, or similar tools.
Delete copyright or other proprietary rights notices from any Content.
Attempt to impersonate another user, person, employee, representative, or health care professional.
Upload or transmit material that acts as an unauthorized information collection or transmission mechanism.
Interfere with, disrupt, or create an undue burden on the Services or networks connected to the Services.
Harass, annoy, intimidate, or threaten our employees, representatives, health care professionals, contractors, or agents.
Attempt to bypass measures designed to prevent or restrict access to the Services.
Copy or adapt the Services’ software, including HTML, PHP, JavaScript, CSS, or other code, except as permitted by applicable law.
Decipher, decompile, disassemble, or reverse engineer any software comprising the Services except as expressly permitted by applicable law.
Use unauthorized spiders, robots, scrapers, offline readers, or other automated systems to access the Services.
Use unauthorized purchasing or appointment agents.
Collect usernames, email addresses, telephone numbers, or other contact information for unsolicited marketing.
Create accounts through automated means or under false pretenses.
Use the Services as part of an effort to compete with us or otherwise use the Content for an unauthorized revenue-generating commercial purpose.
Use the Site to submit medical information through an unsecured method when a secure method is required or provided.
Use the Site as a substitute for professional medical advice, diagnosis, or emergency medical treatment.

5. USER GENERATED CONTRIBUTIONS

The Services may provide users with opportunities to submit content and materials to us, including text, writings, comments, suggestions, photographs, graphics, feedback, or other material (“Contributions”).

If Contributions are enabled, you represent and warrant that:

Your Contributions do not violate any applicable law or regulation.
Your Contributions do not infringe the intellectual property rights of any third party.
You have the necessary rights and permissions to submit the Contributions.
Your Contributions are not fraudulent, misleading, defamatory, abusive, threatening, obscene, or otherwise unlawful.
Your Contributions do not contain malicious software.
Your Contributions do not contain confidential information belonging to another person without authorization.
Your Contributions do not violate another person’s privacy rights.
Your Contributions do not contain unnecessary sensitive health information.

We reserve the right to remove Contributions that violate these Legal Terms or applicable law.

6. CONTRIBUTION LICENSE

You and the Services may allow us to access, store, process, and use information that you provide, subject to applicable law and our Privacy Notice.

By submitting suggestions or other feedback regarding the Services, you agree that we may use and share such feedback for legitimate business purposes without compensation to you.

We do not claim ownership of your Contributions solely because you submit them to us.

You retain ownership of your Contributions and any intellectual property rights associated with them, subject to the rights you grant to us under these Legal Terms.

You are solely responsible for your Contributions.

You expressly agree to hold us harmless from claims arising from your Contributions to the extent permitted by applicable law.

7. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to:

Monitor the Services for violations of these Legal Terms.
Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms.
Refuse, restrict, limit, or disable access to any Contribution or portion of the Services.
Remove content that is excessive in size or burdensome to our systems.
Otherwise manage the Services in a manner designed to protect our rights and property and facilitate proper functioning of the Services.

We may cooperate with law enforcement authorities and governmental agencies where required or permitted by law.

8. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services.

Without limiting any other provision of these Legal Terms, we reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the Services to any person for any reason or for no reason, including breach of these Legal Terms or applicable law.

We may terminate or restrict your use of the Services or remove content you submitted where appropriate.

If your access to the Services is terminated or suspended, you are prohibited from attempting to circumvent such restriction by creating a new account or using another person’s account without authorization.

We reserve the right to take appropriate legal action where necessary.

9. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, remove, suspend, or discontinue the contents or functionality of the Services at any time and for any reason.

We have no obligation to update information on the Services.

We will not be liable to you or any third party for any modification, suspension, price change, interruption, or discontinuance of the Services to the extent permitted by applicable law.

We cannot guarantee that the Services will be available at all times.

We may experience hardware, software, network, maintenance, security, or other issues that result in interruptions, delays, or errors.

We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time.

Nothing in these Legal Terms obligates us to maintain or support the Services or provide corrections, updates, or releases.

10. GOVERNING LAW

These Legal Terms shall be governed by and construed in accordance with the laws applicable to Galaxy Home Health LLC and its operations.

Specific governing-law and jurisdiction provisions should be confirmed by Galaxy Home Health LLC’s legal counsel before publication.

11. DISPUTE RESOLUTION

Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a “Dispute” and collectively, the “Disputes”), the parties agree to first attempt to resolve the Dispute through good-faith informal negotiations before initiating formal proceedings, except for matters that may be excluded under applicable law.

Informal negotiations commence upon written notice from one party to the other party describing the nature of the Dispute.

Binding Arbitration

Any arbitration provision, including the arbitration organization, number of arbitrators, location, language, governing law, and procedures, should be finalized by Galaxy Home Health LLC’s legal counsel before being included in these Legal Terms.

Restrictions

To the extent permitted by applicable law, the parties may agree that any dispute resolution proceeding shall be limited to the individual dispute between the parties.

Any class-action waiver or representative-action restriction should be reviewed and approved by legal counsel before publication because enforceability may vary by jurisdiction.

Exceptions

Nothing in these Legal Terms is intended to prevent either party from seeking emergency injunctive relief or other remedies where permitted by law.

12. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, service information, availability, and other information.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time without prior notice.

We do not guarantee that all information provided through the Services will always be complete, accurate, or current.

13. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS.

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.

WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE EXTENT PERMITTED BY LAW.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF THE CONTENT AVAILABLE THROUGH THE SERVICES.

THE INFORMATION PROVIDED ON THE SITE IS FOR GENERAL INFORMATIONAL PURPOSES AND DOES NOT CONSTITUTE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

THE SITE DOES NOT CREATE A PHYSICIAN-PATIENT, NURSE-PATIENT, THERAPIST-PATIENT, OR OTHER HEALTH CARE PROVIDER-PATIENT RELATIONSHIP MERELY BY PROVIDING INFORMATION THROUGH THE WEBSITE.

WE DO NOT GUARANTEE THAT THE SERVICES WILL MEET YOUR INDIVIDUAL HEALTH CARE NEEDS OR THAT ANY PARTICULAR SERVICE WILL BE AVAILABLE.

WE WILL NOT BE RESPONSIBLE FOR:

Errors, mistakes, or inaccuracies of content and materials.
Personal injury or property damage resulting from unauthorized or improper use of the Services.
Unauthorized access to our servers or information stored therein.
Interruption or cessation of transmission to or from the Services.
Bugs, viruses, Trojan horses, or similar harmful software transmitted through the Services by third parties.
Errors or omissions in any Content.
Loss or damage resulting from reliance on Content posted, transmitted, or otherwise made available through the Services.

Nothing in these Legal Terms limits any rights or protections that cannot legally be excluded or limited under applicable health care, privacy, consumer protection, or other laws.

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 OR SEEK IMMEDIATE EMERGENCY MEDICAL CARE. DO NOT RELY ON THE WEBSITE FOR EMERGENCY MEDICAL ASSISTANCE.

14. LIMITATIONS OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GALAXY HOME HEALTH LLC AND ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AND REPRESENTATIVES WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES.

THIS MAY INCLUDE LOSS OF DATA, LOSS OF REVENUE, LOSS OF PROFITS, BUSINESS INTERRUPTION, OR OTHER DAMAGES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

CERTAIN STATE AND FEDERAL LAWS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES OR WARRANTIES. IF SUCH LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Nothing in these Legal Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

15. INDEMNIFICATION

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Galaxy Home Health LLC, its subsidiaries, affiliates, officers, agents, partners, employees, contractors, and representatives from and against any loss, damage, liability, claim, demand, or expense, including reasonable attorneys’ fees, arising out of or related to:

Your use of the Services.
Your breach of these Legal Terms.
Your violation of any representation or warranty contained in these Legal Terms.
Your violation of the rights of a third party, including intellectual property or privacy rights.
Your violation of applicable laws or regulations.
Your harmful or unlawful conduct toward another user or third party.

We reserve the right, at your expense where permitted by law, to assume the exclusive defense and control of any matter for which you are required to indemnify us.

You agree to cooperate with our defense of such claims.

We will use reasonable efforts to notify you of any claim, action, or proceeding subject to this indemnification provision.

16. USER DATA

We may maintain certain data that you transmit to the Services for purposes of managing the performance of the Services and information relating to your use of the Services.

Our collection and use of personal information are described in our Privacy Notice.

If you submit health information or other sensitive information through the Services, such information may be subject to additional privacy and security requirements under applicable law.

Although we may perform routine backups and implement reasonable safeguards, you are responsible for maintaining appropriate copies of information you submit where appropriate.

We will maintain and handle information in accordance with applicable laws and our Privacy Notice.

17. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications.

You consent to receive electronic communications from us, including emails, notices, disclosures, and other communications provided through the Services or electronically.

You agree that electronic communications satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.

You agree to the use of electronic signatures, electronic contracts, electronic records, and electronic delivery of notices, policies, and other documents where permitted by law.

Nothing in this section requires you to waive rights that cannot legally be waived.

18. CALIFORNIA USERS AND RESIDENTS

If you are a California resident, you may have additional rights under applicable California laws.

Nothing in these Legal Terms is intended to limit rights provided to California consumers by applicable law.

If you have a complaint regarding our Services that cannot be resolved directly with us, you may have the right to contact the appropriate California consumer protection authority.

Any complaint procedures and contact information should be interpreted according to current California law.

19. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us concerning your use of the Services, except where additional written agreements apply.

Our failure to exercise or enforce any right or provision of these Legal Terms will not operate as a waiver of that right or provision.

These Legal Terms operate to the fullest extent permissible by law.

We may assign any or all of our rights and obligations to others at any time where permitted by law.

We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by circumstances beyond our reasonable control.

If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision will be considered severable and will not affect the validity and enforceability of the remaining provisions.

There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Legal Terms or your use of the Services.

You agree that these Legal Terms will not be construed against us merely because we drafted them.

Electronic acceptance of these Legal Terms shall have the same effect as a physical signature to the extent permitted by applicable law.

20. SMS TERMS AND CONDITIONS

SMS Terms and Conditions

By opting in to receive SMS messages from Galaxy Home Health LLC, you agree to receive text messages from Galaxy Home Health LLC regarding our home health care Services and related communications.

SMS Messages May Include:

Appointment reminders
Appointment scheduling and confirmations
Enrollment and registration updates
Care-related notifications
Schedule or service updates
Account-related information
Responses to your requests or inquiries
Information related to requested home health Services
Administrative communications
Other important service-related communications

Message Frequency

Message frequency varies based on your interactions with Galaxy Home Health LLC, including your appointments, Services, requests, and other communications.

You may receive multiple messages depending on your activity and the Services you use.

Message and Data Rates

Message and data rates may apply.

Your mobile carrier’s standard messaging and data rates may apply to SMS messages.

Galaxy Home Health LLC is not responsible for carrier charges.

How to Opt Out

You can stop receiving SMS communications at any time by replying STOP to any SMS message from Galaxy Home Health LLC.

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.

You may continue to receive essential non-SMS communications or service-related communications through other channels where appropriate.

How to Get Help

For help with SMS messages, reply HELP to any SMS message from Galaxy Home Health LLC.

You may also contact us at:

Email: info@galaxyhhco.com
Phone: 720-484-5706

You may visit:

https://galaxyhhco.com/

for additional information.

Privacy and SMS Opt-In Information

Galaxy Home Health LLC respects the privacy of individuals who provide their mobile phone numbers and opt in to receive SMS messages from us.

Galaxy Home Health LLC will not sell or share mobile phone numbers, SMS opt-in data, SMS consent information, or text messaging originator opt-in data and consent information with third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in information and consent information will only be used to provide the SMS communications for which the individual has provided consent.

We may share information with service providers or contractors when reasonably necessary to operate and support our SMS communications or when required or permitted by law.

Such parties are not permitted to use SMS opt-in information for their own marketing or promotional purposes.

Consent

By providing your mobile phone number and opting in to receive SMS messages, you acknowledge that you have read and agree to these SMS Terms and Conditions and the Privacy Notice.

You may withdraw your SMS consent at any time by replying STOP to any SMS message.

21. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Galaxy Home Health LLC

25567 E 4th Ave
Aurora, CO 80018
United States

Phone: 720-484-5706
Email: info@galaxyhhco.com
Website: https://galaxyhhco.com/

IMPORTANT NOTICE

These Terms of Use are intended as a website Terms of Use document and should be reviewed by Galaxy Home Health LLC’s attorney or compliance professional before publication.

In particular, the following should be legally reviewed before the final version is published:

Governing law and jurisdiction
Arbitration and dispute-resolution provisions
HIPAA and health-information requirements
State-specific health care requirements
SMS/TCPA compliance
Limitation of liability
Indemnification provisions
California and other state-specific privacy provisions
Any patient portal or electronic health-record functionality
Any online appointment or payment functionality