At Galaxy Home Health, medical social workers are essential and integral part of our care team and clients. Our medical social workers have the knowledge and understanding needed to provide psychosocial services to patients and families experiencing the difficulties associated with illness, hospitalization, and outpatient care. In addition, a family can ask for a social worker during their loved one’s care.
What do medical social workers do?
Medical social workers provide counseling to individuals and families related to the patient’s diagnosis and medical condition. Our medical social workers help patients and families understand diagnoses, process their feelings and emotions, and understand the decisions that need to be made.
At Galaxy Home Health, medical social workers are a vital part of the patient teams. Depending on patient or family’s particular needs, our medical social workers are here to help you with:
How can a medical social worker help?
Our Medical Social Workers provide emotional support, counseling, and connect patients and families with community resources during challenging times, such as:
Our Medical Social Workers can
We don’t believe our patients should wait to get the therapy services they need. So let our nationally recognized therapists help you or your loved ones now.
Frequently asked questions
Does having home care result in a loss of independence?
No. Our belief is that independence is being in control of your decisions. Having in home care services means being in control of your activities and retaining as much independence as each situation allows. Many of our clients just need a little help to continue living a safe and productive life while some might be recovering from a fall or surgery, or other condition. Regardless of your situation, our goal is to enable you the best possible outcome while being in control of your care and daily decisions.
How can I trust a caregiver in my home?
Just like nurses and doctors, Professional Caregivers have chosen a career in compassionate care of those in need. Galaxy Home Health implements a proprietary CareAssure Screening System which includes a comprehensive background check and screening for compassion, identity, integrity, and competence. Less than 5% of all applicants meet our stringent screen and we rarely advertise for caregivers as most come from word of mouth referral from other happy clients.
How does Galaxy Home Health attract the best caregivers?
Our Golden Rule states ‘We will not refer a caregiver into your home that we would not welcome into our own home.’ This high bar was set by our founder in 1982 and is the backbone of our mission. Similar to any working professional, caregivers are attracted to organizations that have trust, compassion, stability, and hope. We encourage you to meet one of our local Directors or Referral Specialists as they will treat you with as much compassion and dignity as they afford to each caregiver they refer.
What if we don’t like our caregiver?
Contact us and we’ll refer another caregiver quickly at no additional referral cost.
Will we have a choice in selecting the caregiver
Our CarePairing Process works with each family to understand what unique skills and personality are desired in a caregiver. Feedback from satisfied clients usually indicates that a personality match is the #1 factor in a caregiver match, so we highly encourage client input. We will then make a referral based on our experience and your input.
What is the process of finding a caregiver?
We make the process of finding a caregiver very simple and prompt using our QuickCare Placement program. Give us a call and we’ll conduct a brief phone discussion to understand your needs. We then can meet anyone involved in selecting and paying for care at your home for an in-home needs consultation. Within 24 hours of that visit we are usually able to refer a professional caregiver to your home. Our team continuously screens caregivers beyond current demand to give you quick access to the best caregivers in our community.
How do I know which services are right for me or my loved one?
Our team will work with you to assess your needs and develop a personalized care plan that meets your specific requirements.
Can I customize my care plan to fit my specific needs?
Yes, our care plans are tailored to meet your individual needs and preferences.
What medical conditions can be managed with home health care?
Home health care can manage a variety of medical conditions, including chronic illnesses, post-operative care, wound care, and more.
How do I know if I need skilled nursing care or medical attention at home?
Our team will assess your needs and determine if skilled nursing care or medical attention is necessary.
Can Galaxy Home Health provide wound care, IV therapy, or other specialized medical services?
Yes, our skilled nursing team can provide wound care, IV therapy, and other specialized medical services.