Office Manager Employee Performance Evaluations

Employee Name:

Supervisor Name/Title Completing Eval:

Type of Evaluation:

Outstanding (5): Consistently exceeds job requirements and essential function
Commendable (4): Frequently exceeds job requirements and essential function
Satisfactory (3): Meets job requirements and essential function
Needs improvement (2): Often fails to adequately meet job requirements and essential function
Unsatisfactory (1): Consistently fails to adequately meet job requirements and essential function.

Office reception functions.

Assures phones are answered in a professional and courteous manner.

Takes telephone referral information if no staff available.

Oversees ordering of office supplies and forms.

Manages the postal needs of the Agency (postage, pickups, mailings).

Responsible for managing the Answering service contract, handling and processing complaints and forwarding complaint log to QA Committee.

Participation on QA Committee as requested.

Manages the HR needs of the department, notifying the Agency Director when new hires are needed to stay proactive with growth plan.

Effective communication with Agency staff.

Distributes/receives employee surveys quarterly.

Timely distribution of paychecks to staff.

Telemarketing Agency services.

Assisting with Agency activities required by the Agency Director.

Is productive and uses time efficiently.

Is self-reliant and plans appropriately.

Performs other duties as assigned.

Comments:

Goals to be reached by next evaluation:

Employee Signature

Date

Evaluator’s Signature/Title

Date